FAQ

All of our shipments include Tracking with Delivery Confirmation. If the tracking information confirms that the item has been delivered to your order address but you have not received your order, please contact us at support@goodchoyice.com.

What is your returns and exchange policy?

We really hope you love every purchase!

All products are checked carefully prior to shipping.

Please refer to our Refund Policy for more information.

Please contact our Customer Experience team for any further questions

Will you be restocking items that have been sold out?

Some of the items on our website sell out quickly, however, we regularly update our site so it's worth checking back. You may also enter your email address to be notified when a product is back in stock.